Urgent help needed with prepaid card balance access

I’m posting this because I’m stuck in a difficult situation and need clear guidance based on real experience.
I’m using a FAB Ratibi prepaid card for my salary and daily expenses, and right now I urgently need to check the available balance. Unfortunately, I’m not able to visit the nearby FAB bank branch due to timing and location constraints, so going in person is not an option for me at the moment.

This has created a lot of uncertainty because I need to confirm my balance to manage essential payments and plan expenses properly. Since this is a prepaid salary card, it’s something I rely on regularly, not occasionally. When you can’t physically reach a branch, it becomes stressful trying to figure out which method actually shows the correct and updated balance.

I’m hoping members here who have dealt with prepaid cards, payroll systems, or digital finance tools can share practical methods that work in real situations.

What are the reliable ways to check a FAB Ratibi prepaid card balance without visiting a branch?
Which options work fastest and are accurate, especially when it’s urgent?

Hi Khanhhh3, I understand how stressful that can be when you need to confirm your prepaid salary balance but can't get to a branch. With a FAB Ratibi card, the fastest and most reliable options are usually digital. The mobile banking app often gives an instant view of your available balance, and the online banking website is another solid option if the app isn't behaving.

If those aren't accessible or the data seems delayed, using an ATM is a good fallback—it updates in real time and doesn't require hours. For urgent situations, I try to have at least two ways to check, so I can be confident the balance I see is accurate. Relying on just one method can be risky, especially when you need to manage payments quickly.